Your VodiTV Questions, Answered

Fast answers about activation, devices, multi-screen use, EPG/Catch-Up, billing, and more.
FAQ's

Getting Started

Typically within minutes after payment. Check your inbox (and Spam/Promotions). Didn’t get it after 10 minutes? Contact support and we’ll resend.

FAQ's

Troubleshooting

Search for “portal”, “M3U”, or “Xtream” and check Spam/Promotions. Still nothing after 10 minutes? Contact support with your order email.
FAQ's

Features

Yes. EPG (program guide) is supported and Catch-Up TV is available on selected channels (typically up to 7 days).
FAQ's

Performance & Network

We’re optimized to minimize buffering. For best results: • 10 Mbps per HD stream (25 Mbps for 4K) • Use 5 GHz Wi-Fi or Ethernet • Keep your player updated, close background downloads
FAQ's

Account & Privacy

Accounts are for personal use. Sharing can cause disconnections. Choose Family or add extra connections for multiple screens.

Still need help?
Live Chat (24/7) or email support@voditv.com
. We’re here for you.